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Shipping & returns
When will we ship your order?
We only ship on the regular working days from Monday to Friday.
|Ordered before 17:00 on||First delivery on|
How does the RMA procedure work?
1.Our team looks at your RMA request and assesses whether you should send your product to us or that we can come to a solution remotely.
2.If your application has been approved, you may send your product to us.
3.We will keep you informed by sending a notification to you.
4.You will receive a track & trace number when your product is returned.
NOTE: we only accept products that have passed the RMA procedure completely and without errors. If this is not the case, we will have to refuse your application.